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If you're happy, we're happy Marking resolved

I questioned in ASA Discord whether or not Ab was showing up and a player confirmed it is there. For issues that are server related we recommend that you wait maybe 10-15 minutes to see if it resolves itself. After that, if it still isn't appearing you can type "!serverissue" (no quotes) in the...

Spawned in the items listed and returned them to the player. It was also requested in-game that they wished to make a new character named Rythan Dark, instead of Alaria Dark. I releveled their new character and returned the Tribe to their ownership. Marking this ticket resolved

They changed how the SCS dino recovery tool works since I've seen it last. You have to be online in order for me to look at dinos that you've handled. I understand that you get better opportunities to be on during the weekends, so it will have to wait until then I suppose. Aside from that little...

This is good news. I'll mark the ticket resolved.

Can you recall the species, level and name of the lost dinos? If they had special names this will be especially easy

Attached is a screen snip of your EOS ID. I'll @David here and he can use this to get you sorted for your supporter role when he has a moment. He may also be able to shed some light on the Second thing mentioned in the original ticket. That's something I never did, so I'm not 100% sure about it.

I tried to find you in-game under the name Rythan Dark and didn't see that player on any map. I was trying to find your EOS ID, which is what David would need to make your supporter role happen. If you can get your EOS ID yourself, you can DM it to David, letting him know you donated and he'll...

I replaced the highlighted items in the picture below, to include the wyvern and MC hatchet and pick. Sass is happy with that and has said nothing further is needed for this ticket. Marking resolved

It works! Making resolved

Restored ownership of Indigo's base and dinos to Indigo. They were happy without being restored to 105. Marking resolved

We can absolutely restore your level and get you back into your tribe. Just need to know when you'll be on. Either myself or possibly Lavaspitter, if I poke him, can get with you sometime between the two of us

Mamako is satisfied. Marking ticket resolved

Crafting still seems to have an issue according to Mamako and my own experience trying to craft the holiday skins. I have spawned in the skins that Mamako was missing due to crafting issue. Awaiting a reply that confirms the items received are satisfactory. After receiving that answer...

Hello. I think we can try a couple different things here. I could give you back the bones you used to try and recraft the cosmetics. If that doesn't work out, the cosmetics themselves could be spawned in. It's just a matter of linking up

Good afternoon. So, to deal with this, I'll need to know some specifics. Getting you back into your tribe should be pretty simple, but: What level was your character? Concerning the lost inventory, can you remember anything specifically that you lost?

We've escalated this one to David and he said he was going to look into it, regarding why your points aren't still increasing hourly. We're still waiting on a reply from him after that. With regard to the shop, it should appear when you press the F5 key. I checked that myself just last night.

We are aware that the shop is not there. The admin team is in the process updating it's contents. You should be receiving points for each full hour you are online, from joining the map to the one hour mark when you receive points. You have played for at least a full hour in one session so far?

Another admin handled this with Targ. I don't know what the resolution was, but all is quiet in regard to this ticket. Marking resolved

The mod had an issue and been fixed by the mod developer. Marking this ticket resolved