Search results

  1. Jerico

    [Resolved] Mamako's Report

    Mamako is now the proud owner of the tribe. Marking resolved
  2. Jerico

    [Resolved] SilentBob's Report

    Returned all structures to the Tribe of SilentBob. Marking resolved
  3. Jerico

    [Resolved] RosieSquish's Report

    Returned all structures on Extinction to Squish that were lost due to character transfer issues. Marking resolved
  4. Jerico

    [Resolved] Mooretec's Report

    Will report this to those with the power to look into it. Closing ticket
  5. Jerico

    [Resolved] Mooretec's Report

    Admittedly, this ticket was forgotten. I asked Mooretec if they they still wanted this looked into and was told that they've moved on from this. Closing ticket
  6. Jerico

    [Resolved] The Harmacist's Report

    This is the Tyrannosaurus, not the standard rex. Despite what the Awesome Telescope tells you, it's not a knockout tame, it tames more like a carchar. Given that, we've decided not to try to replicate this dino. Closing this ticket.
  7. Jerico

    [Resolved] Sass's Report

    Thus ticket has been addressed at some point. Asked Sass in Discord if they had gotten the help they needed and they replied affirmative. Marking resolved
  8. Jerico

    [Resolved] Goblin2's Report

    Returned items lost to transfer issues. Marking Resolved
  9. Jerico

    [Resolved] Robbin's Report

    Restored the items pictured below. Player is satisfied with this action. Closing ticket
  10. Jerico

    [Resolved] Robbin's Report

    Was able to correct the issue using the 'Cloudpatch' tool on Discord. Marking ticket resolved
  11. Jerico

    [Resolved] Robbin's Report

    Returned items lost during transfer in-game pictured below: Player is satisfied with the action taken. Marking ticket Resolved
  12. Jerico

    [Resolved] Revozzy's Report

    If you're happy, we're happy Marking resolved
  13. Jerico

    [Resolved] oatshmeal's Report

    I questioned in ASA Discord whether or not Ab was showing up and a player confirmed it is there. For issues that are server related we recommend that you wait maybe 10-15 minutes to see if it resolves itself. After that, if it still isn't appearing you can type "!serverissue" (no quotes) in the...
  14. Jerico

    [Resolved] Lost Items

    Spawned in the items listed and returned them to the player. It was also requested in-game that they wished to make a new character named Rythan Dark, instead of Alaria Dark. I releveled their new character and returned the Tribe to their ownership. Marking this ticket resolved
  15. Jerico

    [Resolved] Mooretec's Report

    They changed how the SCS dino recovery tool works since I've seen it last. You have to be online in order for me to look at dinos that you've handled. I understand that you get better opportunities to be on during the weekends, so it will have to wait until then I suppose. Aside from that little...
  16. Jerico

    [Resolved] REPORT: Asteria Dark by Rythan Dark

    This is good news. I'll mark the ticket resolved.
  17. Jerico

    [Resolved] Mooretec's Report

    Can you recall the species, level and name of the lost dinos? If they had special names this will be especially easy
  18. Jerico

    [Resolved] Rythan Dark's Report

    Attached is a screen snip of your EOS ID. I'll @David here and he can use this to get you sorted for your supporter role when he has a moment. He may also be able to shed some light on the Second thing mentioned in the original ticket. That's something I never did, so I'm not 100% sure about it.
  19. Jerico

    [Resolved] Rythan Dark's Report

    I tried to find you in-game under the name Rythan Dark and didn't see that player on any map. I was trying to find your EOS ID, which is what David would need to make your supporter role happen. If you can get your EOS ID yourself, you can DM it to David, letting him know you donated and he'll...
  20. Jerico

    [Resolved] Sass's Report

    I replaced the highlighted items in the picture below, to include the wyvern and MC hatchet and pick. Sass is happy with that and has said nothing further is needed for this ticket. Marking resolved