Member Services Ticket #0030
Category: Ark Survival Ascended Report
Opened by: deputytictak
Claimed by: baronvonscruff
Opened at: 2026-02-21T19:32:05.882900+00:00
Closed at: 2026-02-22T04:55:54.247328+00:00
Discord Channel: https://discord.com/channels/197496530460999680/1474851191677518040
Transcript:[Feb 21, 2026 07:32 PM UTC] Tachikoma Bot#3756 (400402676405239818): Hey <@201844886205497344>! You opened **Ark Survival Ascended Report**.
Please post your details below so staff can help.
**ARK REPORT / SUPPORT REQUEST**
<@201844886205497344> opened a new **Ark Survival Ascended Report** ticket. <@144618229787131904> <@144618229787131904> <@375054317402456075> <@198579781795577856> <@529186184614903810> <@1000436857114468464>
Please copy/paste and fill this out:
**Your name in game:**
**Your steam name:**
**Your discord name:**
**What server was this?:**
**Tribe Name:**
**Location (cords):**
Type `CCC` in your in-game console and paste the output here (it will not return a result, but your location has been copied — paste with CTRL+V).
**Location of your Main Base:**
**Dinos involved:**
**Players involved:**
**Names of any Tribe-mates that you trust to address your issue if you are offline:**
**Your normal hours that you play / are available (include timezone like EST/PST/etc):**
**Details:**
[Feb 21, 2026 07:32 PM UTC] Tachikoma Bot#3756 (400402676405239818): **Ticket Controls:**
[Feb 21, 2026 07:34 PM UTC] deputytictak (201844886205497344): Your name in game: Justin
Your steam name: Tictak20
Your discord name: DeputyTictak
What server was this?: Valguero/Ragnarok
Tribe Name: Dodo Dudes/Raging Raptors
So we did a map transfer from valguero to rag and when we got to rag we were other characters (probably from playing before) so we tried to transfer back to Valguero and we are the characters from Rag. Our Main characters are gone.
[Feb 21, 2026 09:24 PM UTC] 1david25 (144618229787131904): Sounds like you overwrote your current characters. <@&288125002484809731> anyone able to assist them getting their things back?
[Feb 22, 2026 03:50 AM UTC] 1david25 (144618229787131904): <@155014049296285696> no one responded so pinging you if your able to assist with this character recovery
[Feb 22, 2026 03:52 AM UTC] Tachikoma Bot#3756 (400402676405239818):
**Claimed** by <@155014049296285696>.
[Feb 22, 2026 03:53 AM UTC] baronvonscruff (155014049296285696): <@201844886205497344> Are you online now?
[Feb 22, 2026 03:55 AM UTC] deputytictak (201844886205497344): i am here, yes
[Feb 22, 2026 03:56 AM UTC] baronvonscruff (155014049296285696): ok, are you able to log in and see if we can't get you sorted
[Feb 22, 2026 03:56 AM UTC] deputytictak (201844886205497344): yeah. i can hop on now.
[Feb 22, 2026 03:57 AM UTC] baronvonscruff (155014049296285696): ok i'll meet you on Val if thats where you are currently located
[Feb 22, 2026 03:59 AM UTC] deputytictak (201844886205497344): weird, i cant access the valguero map. :/
[Feb 22, 2026 03:59 AM UTC] deputytictak (201844886205497344): i can join all the other davids cloud maps, just not val, hmm..
[Feb 22, 2026 04:00 AM UTC] baronvonscruff (155014049296285696): yeah i'm hitting the same issue, gonna give it a reboot
[Feb 22, 2026 04:01 AM UTC] baronvonscruff (155014049296285696): its missing an update, so i'm gonna do that real quick as well
[Feb 22, 2026 04:12 AM UTC] deputytictak (201844886205497344): alright, lemme know when its all up and running
[Feb 22, 2026 04:14 AM UTC] baronvonscruff (155014049296285696): its back up and running
[Feb 22, 2026 04:17 AM UTC] deputytictak (201844886205497344): alright loading up now.
[Feb 22, 2026 04:18 AM UTC] deputytictak (201844886205497344): alright in game now.
[Feb 22, 2026 04:54 AM UTC] Tachikoma Bot#3756 (400402676405239818):
This ticket is scheduled to close in **1 minute(s)**.
[Feb 22, 2026 04:55 AM UTC] Tachikoma Bot#3756 (400402676405239818): Closing ticket now…
Category: Ark Survival Ascended Report
Opened by: deputytictak
Claimed by: baronvonscruff
Opened at: 2026-02-21T19:32:05.882900+00:00
Closed at: 2026-02-22T04:55:54.247328+00:00
Discord Channel: https://discord.com/channels/197496530460999680/1474851191677518040
Transcript:[Feb 21, 2026 07:32 PM UTC] Tachikoma Bot#3756 (400402676405239818): Hey <@201844886205497344>! You opened **Ark Survival Ascended Report**.
Please post your details below so staff can help.
**ARK REPORT / SUPPORT REQUEST**
<@201844886205497344> opened a new **Ark Survival Ascended Report** ticket. <@144618229787131904> <@144618229787131904> <@375054317402456075> <@198579781795577856> <@529186184614903810> <@1000436857114468464>
Please copy/paste and fill this out:
**Your name in game:**
**Your steam name:**
**Your discord name:**
**What server was this?:**
**Tribe Name:**
**Location (cords):**
Type `CCC` in your in-game console and paste the output here (it will not return a result, but your location has been copied — paste with CTRL+V).
**Location of your Main Base:**
**Dinos involved:**
**Players involved:**
**Names of any Tribe-mates that you trust to address your issue if you are offline:**
**Your normal hours that you play / are available (include timezone like EST/PST/etc):**
**Details:**
[Feb 21, 2026 07:32 PM UTC] Tachikoma Bot#3756 (400402676405239818): **Ticket Controls:**
[Feb 21, 2026 07:34 PM UTC] deputytictak (201844886205497344): Your name in game: Justin
Your steam name: Tictak20
Your discord name: DeputyTictak
What server was this?: Valguero/Ragnarok
Tribe Name: Dodo Dudes/Raging Raptors
So we did a map transfer from valguero to rag and when we got to rag we were other characters (probably from playing before) so we tried to transfer back to Valguero and we are the characters from Rag. Our Main characters are gone.
[Feb 21, 2026 09:24 PM UTC] 1david25 (144618229787131904): Sounds like you overwrote your current characters. <@&288125002484809731> anyone able to assist them getting their things back?
[Feb 22, 2026 03:50 AM UTC] 1david25 (144618229787131904): <@155014049296285696> no one responded so pinging you if your able to assist with this character recovery
[Feb 22, 2026 03:52 AM UTC] Tachikoma Bot#3756 (400402676405239818):
**Claimed** by <@155014049296285696>.[Feb 22, 2026 03:53 AM UTC] baronvonscruff (155014049296285696): <@201844886205497344> Are you online now?
[Feb 22, 2026 03:55 AM UTC] deputytictak (201844886205497344): i am here, yes
[Feb 22, 2026 03:56 AM UTC] baronvonscruff (155014049296285696): ok, are you able to log in and see if we can't get you sorted
[Feb 22, 2026 03:56 AM UTC] deputytictak (201844886205497344): yeah. i can hop on now.
[Feb 22, 2026 03:57 AM UTC] baronvonscruff (155014049296285696): ok i'll meet you on Val if thats where you are currently located
[Feb 22, 2026 03:59 AM UTC] deputytictak (201844886205497344): weird, i cant access the valguero map. :/
[Feb 22, 2026 03:59 AM UTC] deputytictak (201844886205497344): i can join all the other davids cloud maps, just not val, hmm..
[Feb 22, 2026 04:00 AM UTC] baronvonscruff (155014049296285696): yeah i'm hitting the same issue, gonna give it a reboot
[Feb 22, 2026 04:01 AM UTC] baronvonscruff (155014049296285696): its missing an update, so i'm gonna do that real quick as well
[Feb 22, 2026 04:12 AM UTC] deputytictak (201844886205497344): alright, lemme know when its all up and running
[Feb 22, 2026 04:14 AM UTC] baronvonscruff (155014049296285696): its back up and running
[Feb 22, 2026 04:17 AM UTC] deputytictak (201844886205497344): alright loading up now.
[Feb 22, 2026 04:18 AM UTC] deputytictak (201844886205497344): alright in game now.
[Feb 22, 2026 04:54 AM UTC] Tachikoma Bot#3756 (400402676405239818):
This ticket is scheduled to close in **1 minute(s)**.[Feb 22, 2026 04:55 AM UTC] Tachikoma Bot#3756 (400402676405239818):
Closing ticket now…