Member Services Ticket #0036
Category: Ark Survival Evolved Report
Opened by: gracieeee8532
Claimed by: —
Opened at: 2026-04-06T21:22:21.430433+00:00
Closed at: 2026-04-29T23:26:54.049540+00:00
Discord Channel: https://discord.com/channels/197496530460999680/1490824005702123551
Transcript:[Apr 06, 2026 09:22 PM UTC] Tachikoma Bot#3756 (400402676405239818): Hey <@695712631964696586>! You opened **Ark Survival Evolved Report**.
Please post your details below so staff can help.
**ARK REPORT / SUPPORT REQUEST**
<@695712631964696586> opened a new **Ark Survival Evolved Report** ticket. <@144618229787131904> <@144618229787131904> <@375054317402456075> <@198579781795577856> <@529186184614903810> <@1000436857114468464>
Please copy/paste and fill this out:
**Your name in game:**
**Your steam name:**
**Your discord name:**
**What server was this?:**
**Tribe Name:**
**Location (cords):**
Type `CCC` in your in-game console and paste the output here (it will not return a result, but your location has been copied — paste with CTRL+V).
**Location of your Main Base:**
**Dinos involved:**
**Players involved:**
**Names of any Tribe-mates that you trust to address your issue if you are offline:**
**Your normal hours that you play / are available (include timezone like EST/PST/etc):**
**Details:**
[Apr 06, 2026 09:22 PM UTC] Tachikoma Bot#3756 (400402676405239818): **Ticket Controls:**
[Apr 06, 2026 09:24 PM UTC] gracieeee8532 (695712631964696586): Hi, it’s me again, so I got kicked out of Gen2 and my stuff disappeared again, I tried to download it but it’s not downloading it. The only thing I care about was the element that I had, I spent so long gathering it and waiting for the biome to change, if an admin could give it back to me I would be so grateful, I can replace everything else I’ve lost but I’ve spent days getting it. This is the first time the server has crashed in a couple days tho, I haven’t had any issues until now
[Apr 06, 2026 09:33 PM UTC] gracieeee8532 (695712631964696586): Also I’ve already replaced the stuff i lost before, so yall don’t need to worry about that
[Apr 07, 2026 12:09 AM UTC] 1david25 (144618229787131904): Hey there
[Apr 07, 2026 12:10 AM UTC] 1david25 (144618229787131904): Sorry I am taking a look at your ticket
[Apr 07, 2026 12:21 AM UTC] 1david25 (144618229787131904): are you logged in now?
[Apr 07, 2026 12:21 AM UTC] gracieeee8532 (695712631964696586): Yes! I’m back on Gen 2
[Apr 07, 2026 12:21 AM UTC] gracieeee8532 (695712631964696586): I went back to my main base to re craft everything I lost but I’m back on Gen 2 now
[Apr 07, 2026 12:25 AM UTC] 1david25 (144618229787131904): says your offline
[Apr 07, 2026 12:33 AM UTC] gracieeee8532 (695712631964696586): I just got kicked out
[Apr 07, 2026 12:33 AM UTC] gracieeee8532 (695712631964696586): I’m loading the mods rn
[Apr 07, 2026 12:34 AM UTC] gracieeee8532 (695712631964696586): I was in the middle of a gen2 mission as well
[Apr 07, 2026 12:34 AM UTC] gracieeee8532 (695712631964696586): I’m so sorry, the mods are loading rn
[Apr 07, 2026 12:43 AM UTC] gracieeee8532 (695712631964696586): Oh my god it kicked me out again
[Apr 07, 2026 12:44 AM UTC] gracieeee8532 (695712631964696586): I’m so sorry I’m loading the mods again
[Apr 07, 2026 12:44 AM UTC] 1david25 (144618229787131904): ive noticed seems their is a lag spike issue right now
[Apr 07, 2026 12:44 AM UTC] gracieeee8532 (695712631964696586): Well crap
[Apr 07, 2026 12:53 AM UTC] gracieeee8532 (695712631964696586): Okay I’m back in
[Apr 07, 2026 12:53 AM UTC] 1david25 (144618229787131904): did you get some element?
[Apr 07, 2026 12:54 AM UTC] gracieeee8532 (695712631964696586): Yes I did!
[Apr 07, 2026 02:24 AM UTC] gracieeee8532 (695712631964696586): Hey <@144618229787131904> I’m so sorry to bother you again but Fjordur isn’t working at all, every time I load the mods it immediately kicks me out, and it’s not even showing up for my friend, would you mind rebooting the server to see if that fixes it?
[Apr 07, 2026 02:44 AM UTC] gracieeee8532 (695712631964696586): I will say, before it kicked me out the sea creatures started flying so that was hilarious
[Apr 07, 2026 02:44 AM UTC] gracieeee8532 (695712631964696586): (attachment) IMG_7133.jpg — https://cdn.discordapp.com/attachme...5fdbd0d261f6465589677fed0e59d4dc32eb1b81ca57&
[Apr 07, 2026 02:44 AM UTC] gracieeee8532 (695712631964696586): (attachment) IMG_7132.jpg — https://cdn.discordapp.com/attachme...fdad1b2fbb87bd3bfac307d9711a270e2e66b23b4c79&
[Apr 07, 2026 02:44 AM UTC] gracieeee8532 (695712631964696586): (attachment) IMG_7131.jpg — https://cdn.discordapp.com/attachme...eb256d48c16eeb44433395cff398394afbcabf40d408&
[Apr 07, 2026 02:44 AM UTC] gracieeee8532 (695712631964696586): (attachment) IMG_7130.jpg — https://cdn.discordapp.com/attachme...d25878ef733503ffa1c21efb58792cac8b3263efbb62&
[Apr 07, 2026 02:44 AM UTC] gracieeee8532 (695712631964696586): (attachment) IMG_7129.jpg — https://cdn.discordapp.com/attachme...9997bbf6b191128a51a94e9533e4ca53a34fd1460ac0&
[Apr 07, 2026 02:56 AM UTC] 1david25 (144618229787131904): our isp is having issues again after a storm. Seems the old issue has returned rebooting it will not do anything
[Apr 07, 2026 02:57 AM UTC] gracieeee8532 (695712631964696586): It’s no worries! I wasn’t sure if reboot would fix it but I figured I’d ask! Hopefully they fix it soon!
[Apr 29, 2026 11:25 PM UTC] Tachikoma Bot#3756 (400402676405239818):
This ticket is scheduled to close in **1 minute(s)**.
[Apr 29, 2026 11:26 PM UTC] Tachikoma Bot#3756 (400402676405239818):
Closing ticket now…
Category: Ark Survival Evolved Report
Opened by: gracieeee8532
Claimed by: —
Opened at: 2026-04-06T21:22:21.430433+00:00
Closed at: 2026-04-29T23:26:54.049540+00:00
Discord Channel: https://discord.com/channels/197496530460999680/1490824005702123551
Transcript:[Apr 06, 2026 09:22 PM UTC] Tachikoma Bot#3756 (400402676405239818): Hey <@695712631964696586>! You opened **Ark Survival Evolved Report**.
Please post your details below so staff can help.
**ARK REPORT / SUPPORT REQUEST**
<@695712631964696586> opened a new **Ark Survival Evolved Report** ticket. <@144618229787131904> <@144618229787131904> <@375054317402456075> <@198579781795577856> <@529186184614903810> <@1000436857114468464>
Please copy/paste and fill this out:
**Your name in game:**
**Your steam name:**
**Your discord name:**
**What server was this?:**
**Tribe Name:**
**Location (cords):**
Type `CCC` in your in-game console and paste the output here (it will not return a result, but your location has been copied — paste with CTRL+V).
**Location of your Main Base:**
**Dinos involved:**
**Players involved:**
**Names of any Tribe-mates that you trust to address your issue if you are offline:**
**Your normal hours that you play / are available (include timezone like EST/PST/etc):**
**Details:**
[Apr 06, 2026 09:22 PM UTC] Tachikoma Bot#3756 (400402676405239818): **Ticket Controls:**
[Apr 06, 2026 09:24 PM UTC] gracieeee8532 (695712631964696586): Hi, it’s me again, so I got kicked out of Gen2 and my stuff disappeared again, I tried to download it but it’s not downloading it. The only thing I care about was the element that I had, I spent so long gathering it and waiting for the biome to change, if an admin could give it back to me I would be so grateful, I can replace everything else I’ve lost but I’ve spent days getting it. This is the first time the server has crashed in a couple days tho, I haven’t had any issues until now
[Apr 06, 2026 09:33 PM UTC] gracieeee8532 (695712631964696586): Also I’ve already replaced the stuff i lost before, so yall don’t need to worry about that
[Apr 07, 2026 12:09 AM UTC] 1david25 (144618229787131904): Hey there
[Apr 07, 2026 12:10 AM UTC] 1david25 (144618229787131904): Sorry I am taking a look at your ticket
[Apr 07, 2026 12:21 AM UTC] 1david25 (144618229787131904): are you logged in now?
[Apr 07, 2026 12:21 AM UTC] gracieeee8532 (695712631964696586): Yes! I’m back on Gen 2
[Apr 07, 2026 12:21 AM UTC] gracieeee8532 (695712631964696586): I went back to my main base to re craft everything I lost but I’m back on Gen 2 now
[Apr 07, 2026 12:25 AM UTC] 1david25 (144618229787131904): says your offline
[Apr 07, 2026 12:33 AM UTC] gracieeee8532 (695712631964696586): I just got kicked out
[Apr 07, 2026 12:33 AM UTC] gracieeee8532 (695712631964696586): I’m loading the mods rn
[Apr 07, 2026 12:34 AM UTC] gracieeee8532 (695712631964696586): I was in the middle of a gen2 mission as well
[Apr 07, 2026 12:34 AM UTC] gracieeee8532 (695712631964696586): I’m so sorry, the mods are loading rn
[Apr 07, 2026 12:43 AM UTC] gracieeee8532 (695712631964696586): Oh my god it kicked me out again
[Apr 07, 2026 12:44 AM UTC] gracieeee8532 (695712631964696586): I’m so sorry I’m loading the mods again
[Apr 07, 2026 12:44 AM UTC] 1david25 (144618229787131904): ive noticed seems their is a lag spike issue right now
[Apr 07, 2026 12:44 AM UTC] gracieeee8532 (695712631964696586): Well crap
[Apr 07, 2026 12:53 AM UTC] gracieeee8532 (695712631964696586): Okay I’m back in
[Apr 07, 2026 12:53 AM UTC] 1david25 (144618229787131904): did you get some element?
[Apr 07, 2026 12:54 AM UTC] gracieeee8532 (695712631964696586): Yes I did!
[Apr 07, 2026 02:24 AM UTC] gracieeee8532 (695712631964696586): Hey <@144618229787131904> I’m so sorry to bother you again but Fjordur isn’t working at all, every time I load the mods it immediately kicks me out, and it’s not even showing up for my friend, would you mind rebooting the server to see if that fixes it?
[Apr 07, 2026 02:44 AM UTC] gracieeee8532 (695712631964696586): I will say, before it kicked me out the sea creatures started flying so that was hilarious
[Apr 07, 2026 02:44 AM UTC] gracieeee8532 (695712631964696586): (attachment) IMG_7133.jpg — https://cdn.discordapp.com/attachme...5fdbd0d261f6465589677fed0e59d4dc32eb1b81ca57&
[Apr 07, 2026 02:44 AM UTC] gracieeee8532 (695712631964696586): (attachment) IMG_7132.jpg — https://cdn.discordapp.com/attachme...fdad1b2fbb87bd3bfac307d9711a270e2e66b23b4c79&
[Apr 07, 2026 02:44 AM UTC] gracieeee8532 (695712631964696586): (attachment) IMG_7131.jpg — https://cdn.discordapp.com/attachme...eb256d48c16eeb44433395cff398394afbcabf40d408&
[Apr 07, 2026 02:44 AM UTC] gracieeee8532 (695712631964696586): (attachment) IMG_7130.jpg — https://cdn.discordapp.com/attachme...d25878ef733503ffa1c21efb58792cac8b3263efbb62&
[Apr 07, 2026 02:44 AM UTC] gracieeee8532 (695712631964696586): (attachment) IMG_7129.jpg — https://cdn.discordapp.com/attachme...9997bbf6b191128a51a94e9533e4ca53a34fd1460ac0&
[Apr 07, 2026 02:56 AM UTC] 1david25 (144618229787131904): our isp is having issues again after a storm. Seems the old issue has returned rebooting it will not do anything
[Apr 07, 2026 02:57 AM UTC] gracieeee8532 (695712631964696586): It’s no worries! I wasn’t sure if reboot would fix it but I figured I’d ask! Hopefully they fix it soon!
[Apr 29, 2026 11:25 PM UTC] Tachikoma Bot#3756 (400402676405239818):
This ticket is scheduled to close in **1 minute(s)**.[Apr 29, 2026 11:26 PM UTC] Tachikoma Bot#3756 (400402676405239818):
Closing ticket now…